Privacy Policy for PhotoLabs AI
Information We Collect
Information you provide directly:
- Name and contact information
- Payment information
- Content and files you upload
- Photos and documents
Information collected automatically:
- Device information and identifiers
- IP address and browser details
- Usage data and activity logs
- Geolocation data (based on settings)
How We Use Your Information
We use your information to:
- Provide and improve our Services
- Process your payments
- Communicate with you
- Provide customer support
- Analyze and enhance user experience
- Track credit usage and billing
Credit System Usage
PhotoLabs AI operates on a credit-based system. We collect and process information related to your credit usage, including:
- Number of credits purchased and consumed
- Generation history and credit deductions
- Credit balance and transaction records
This information is used to provide accurate billing, maintain your account balance, and ensure fair usage of our Services. When we refer to "unlimited" features, this means the ability to purchase additional credits as needed—not unlimited free generations. Please refer to our Terms of Service for complete details on our credit system.
Information Sharing
We share your information:
- With your consent
- With service providers who assist in providing the Services
- To comply with legal obligations
- To protect rights and safety
- In the event of a corporate restructuring
Data Protection and Security
We implement physical, technical, and organizational security measures to protect your personal information. We retain data only as long as necessary for the purposes collected or as required by law.
Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to processing of your data
- Receive a copy of your data
- Withdraw consent at any time
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted online with an effective date.
Contact Us
For privacy-related questions or concerns, contact us at support@photolabs.io